Net Service Contract Terms and Condition SERVICE CONTRACT This document sets forth the entire Contract between the Service Contract Administrator hereinafter referred to as We, Us and Our, and, the Purchaser as You and Your. No representation, promise or condition herein shall modify these terms. Service Net Solutions, LLC (.Service Net.) is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. If this Contract is purchased in Florida, General Fidelity Insurance Company is contractually obligated to You to provide service under this Contract. If this Contract is purchased in Oklahoma, Service Net Solutions of Florida, LLC (.Service Net.) is contractually obligated to You to provide service under this Contract. WHAT IS COVERED. We will replace any PC component that fails if there is no physical damage. All of our systems come with a one year warranty from that. HARDWARE UPGRADE COVERAGE. This Contract will cover any internal hardware components, including memory and hard disk drive products purchased through a dealer/ Retailer and installed into equipment at the time of purchase. This Contract does not cover installation of hardware upgrades installed after the time of purchase. ACCIDENTAL DAMAGE FROM HANDLING (ADH): All of our shipments are insured, so compensation will be given for USPS, and UPS accidental damage. IMPORTANT NOTE. Repairs recommended by the repairing facility not necessitated by mechanical breakdown are not covered unless specifically authorized by Us. We reserve the right to inspect the items to be covered, or the items covered, as the case may be, prior to coverage or during the coverage period. Model number, serial number and original date of purchase of all items to be covered must be provided to execute application for service. If You request a service call for a non-covered repair, You will be responsible for all costs associated with the repair. In the event You are unable to meet the servicer, You must call to cancel the appointment in advance of the agreed upon time of service. You may be responsible for paying the second trip charge for the subsequent rescheduled repair. If the product is found to be performing to the manufacturer.s specifications, it will be returned to You. TIME FOR SERVICE. Service will be performed during all hours of the day. PARTS AND SUBCONTRACTING. Parts used to repair equipment may either be new or refurbished at Our sole option. Service may be performed by subcontractors. DEDUCTIBLE. No deductible applies to this Contract. RENEWABILITY. This Contract is not renewable. STATE VARIATIONS. Certain states have specific conditions; conditions listed on the front of this form apply to You. RIGHT TO RECOVER FROM OTHERS. If we make any payment, we are entitled to recover what we paid from other parties. By accepting settlement of a claim, You transfer to us your right to recovery against any other party. ENTIRE CONTRACT. This is the entire Contract and no other oral modifications are valid. LIMITATION OF LIABILITY. THE DEALER/RETAILER, SERVICE SAVER, INCORPORATED, SERVICE NET, THEIR AGENTS, CONTRACTORS OR LICENSEES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA RESULTING FROM THE BREAKDOWN OR FAILURE OF ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR THE INABILITY TO RENDER SERVICE ON ANY COVERED EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES MADE HEREIN. Service Net Replacement Contract Terms and Conditions SERVICE CONTRACT This document sets forth the entire Contract between the Service Contract Administrator hereinafter referred to as We, Us and Our, and, the Purchaser as You and Your. No representation, promise or condition herein shall modify these terms. Service Net Solutions, LLC (.Service Net.) is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. If this Contract is purchased in Florida, General Fidelity Insurance Company is contractually obligated to You to provide service under this Contract. If this Contract is purchased in Oklahoma, Service Net Solutions of Florida, LLC (.Service Net.) is contractually obligated to You to provide service under this Contract. TERM OF COVERAGE. Coverage extends from the expiration of the manufacturer.s product warranty. LIMIT OF LIABILITY. Maximum liability under this Contract shall be the cost of: The replacement of faulty component. DEDUCTIBLE. No deductible applies to this Contract. RENEWABILITY. This Contract is not renewable. LIMITATIONS OF COVERAGE . This Contract Does Not Cover: Any equipment located outside the United States. Damage or other equipment failure due to causes beyond Our control including, but not limited to, repairs necessary due to operator negligence, the failure to maintain the equipment according to the owner.s manual instructions, abuse, accident, mishandling, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, or acts of war or acts of God. Any utilization of equipment that is inconsistent with either the design of the equipment or the way the manufacturer intended the equipment to be used. Any installation that prevents normal service. Any and all cases in which the manufacturer of the equipment would not honor any warranty regarding the equipment. Equipment used in an industrial or commercial setting. An industrial or commercial setting is defined as anything other than a single family dwelling. Single family dwellings include: Houses, Townhouses, Modular Housing, Condominiums, Duplexes, and Apartments. Equipment used in recreational vehicles is not covered. Cosmetic damage such as, but not limited to scratches, dents, rust, stains. Non-functional parts such as, but not limited to, plastics, finishes, knobs and dials. Expendable or lost items, such as, but not limited to ear buds or head phones. Consumable items; consumable items are defined as any part that is considered consumable by the manufacturer and/or any item that is designed to be consumed (wear out) during the life of the product, regardless if it is consumer replaceable or not. Consumable items include, but are not limited to. For Consumer Electronics: light bulbs, lamps and batteries. For all products: Telephone or other lines connecting to the equipment. In-warranty parts not provided or shipped by the manufacturer. Operational or mechanical failure covered by manufacturer.s warranty, manufacturer.s recall, improper construction, or factory bulletins, (regardless of whether or not the manufacturer is doing business as an ongoing enterprise). Defects in the equipment due to the manufacturer.s error or improper construction of the equipment. Consequential damages as a result of malfunctioning of or damage to an operating part of the covered equipment, or damages as a result of any repairs or replacements under this agreement. Damages caused by delays in rendering service or loss of use during the period that the product is at the authorized service center or otherwise awaiting parts are not covered. You are responsible for creating backups of all Your data and software on a regular basis. Operational or mechanical failure which is not reported prior to expiration of this Contract or within 30 days of product failure. Any software, including but not limited to, application programs, network programs, upgrades, formatting of any kind, databases, files, drivers, source code, object code or proprietary data, or any support, configuration, installation or reinstallation of any software or data. Equipment sold without a manufacturer.s warranty or sold .as is.. Refurbished products with less than an original ninety (90) days manufacturer.s parts and labor limited warranty. Refurbished equipment with an original 90 day warranty must have at least 30 days remaining in that warranty to qualify for coverage. New products with less than thirty (30) days left on the original manufacturer.s warranty. Normal, periodic or preventative maintenance, including but not limited to customer education, adjustments, cleanings, and convergence. Loss or damage as a result of violation of existing federal, state and municipal codes including repairs to products not complying with said codes. Pre-existing conditions (incurred prior to the effective date of coverage), and known to You. Equipment where the serial plate attached to the equipment is removed, defaced or made illegible. Television or personal computer monitor screen imperfections, including .burn in. or burned CRT phosphor, caused by video games, prolonged display of one or more signal(s), or other abuse. All display products that are used in an application that requires continuous and/or business operation unless additional coverage is purchased. Electronics and PC equipment over 5 years of age. Installation, removal, or reinstallation of any equipment. Any cost recoverable under any other warranty, guarantee, or under an insurance policy (in such case, this Contract will cover any applicable deductible). STATE VARIATIONS. Certain states have specific conditions; conditions listed on the front of this form apply to You. NOVATION. If Service Net assigns another insurance carrier with an .AM Best. industry rating of A- or better under this Contract directly or indirectly, such new insurance carrier will carry the liability under this Contract. RIGHT TO RECOVER FROM OTHERS. If we make any payment, we are entitled to recover what we paid from other parties. By accepting settlement of a claim, You transfer to us your right to recovery against any other party. ENTIRE CONTRACT. This is the entire Contract and no other oral modifications are valid. LIMITATION OF LIABILITY. THE DEALER/RETAILER, SERVICE SAVER, INCORPORATED, SERVICE NET, THEIR AGENTS, CONTRACTORS OR LICENSEES WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST TIME, LOST DATA RESULTING FROM THE BREAKDOWN OR FAILURE OF ANY EQUIPMENT OR FROM DELAYS IN SERVICING OR THE INABILITY TO RENDER SERVICE ON ANY COVERED EQUIPMENT. EXCLUSION IS MADE OF ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES MADE HEREIN.